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Bungie Hires New Destiny Community Manager to Soothe Fan Rage

From fan to CM, Cozmo23 is stepping up.

If you're a Destiny fan who has ever been to the subreddit r/destinythegame then the username "Cozmo23" is probably familiar to you. Also known as Chris Shannon, Cozmo23 is the man who created r/destinythegame when Destiny was nothing but concept art. He's also now the newest member of the Destiny community management team joining Eric "Urk" Osborne and David "DeeJ" Dague.

It was announced Shannon would be joining the Destiny team today by Bungie on their community site and Shannon on Reddit. In his introduction post on the Bungie's website Shannon said that he had been part of Bungie's communities since the Halo days, making him a long time member of one of the most contentious community relationships in gaming.

Bungie seems to hope that bringing a member of the community like Shannon into the fold will help them get a better judge of what players want. Especially after the explosion of anger towards the upcoming Taken King expansion; that many fans felt community manager "DeeJ" handled poorly. A quick peek at r/destinythegame shows they've made a good choice in a new community manager.

 

Shanon started the subreddit in 2012 and has grown it into one of the most comprehensive places on the internet for players to learn about and discuss Destiny. Sadly his move to Bungie means he will be leaving the subreddit but says its in capable hands. Shannon seems to geuinely believe he can help the communities voice be heard saying:

"I now aim to better serve the larger Destiny community alongside those who create and maintain the game," said Shannon in Bungie's post. "My job is to be your voice, or at the very least your interpreter, filtering the firehose of information on Bungie.net — as well as on social media."

This has been an area that community manager "DeeJ" admitted Bungie has been dropping the ball on. It will be interesting to see if Shannon can actually become the voice that Destiny players are sorely lacking. It's a tough position, especially with an explosive community like Destiny's

Source: Bungie/ Reddit r/destinythegame

Published Jul. 16th 2015
  • topher339
    At this point there is no soothing the fans. It's a good move but it's too little too late. Honestly, if this one person is so good what have the other two been up to? It can't be that hard to read and tell what the fans want.
  • Jay Ricciardi
    Contributor
    So much reddit rage.
  • bo_7442
    Doesn't change the fact that destiny is still a ripoff.
  • Elijah Beahm
    Featured Columnist
    While I'm glad to see a hardcore fan being brought on to help give Bungie a bigger picture, it begs the question -- why the hell were DeeJ and Urk telling Bungie about what the community wanted? Because clearly, they were not doing a great job of it, if this is -really- why Cozmo23 is bring brought on.
  • Ainyan
    Correspondent
    I sincerely doubt that they hired him to 'soothe rage'. The Destiny community is huge - if Deej has been dropping balls, it's because he's been juggling far too many of them. I personally think it's much more realistic to think that Bungie hired Cozmo because they finally realized that there was too much community work for such a small team to handle. I wouldn't be surprised to see another new face or two before TTK releases.

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