XBox One Day One Patch Disconnect May Cause Green Screen of Death

My own encounter with the Green Screen of Death.

On a whim, I picked up an Xbox One on Friday. Initial boot up was going smoothly until the day one patch disconnected. At this point, the Xbox would no longer connect to the internet and kept returning to the network set-up section. There was no option to tun off the Xbox, or reboot it, so we had to completely cut power.

After turning it back on, the Xbox hung on the logo screen, AKA the "Green Screen of Death." It sat there for a good 40 minutes, so I researched it on google. As it stands, there is no fix for the problem--so I took it back and exchanged it.

This occurrence, however, was likely caused by a connectivity issue with the internet. If you're having issues, and you're receiving DNS errors, do not reboot the Xbox. Find a way to strengthen the signal, reboot your modem, or plug-in an ethernet cord. If you received a Green Screen of Death, leave a comment below on your occurrence, so we can keep track of causes.

Published Dec. 1st 2013
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  • Graham_6228
    I got the 'Green Screen of death' after installing the latest update.

    It did work for a couple of hour's after but was very unstable with lots of lag.

    Logged on a few hour's after this and it hung completely on the 'green screen of death'. Contacted MS and after a cold reboot failed said it needed repair.

    Didn't trust a new xbox one to do the same so got a full refund.
  • fuodshfdshfdsjfk
    Featured Contributor
    Gotta love this post! You've found a great way to put all that information into three paragraphs!

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