posted by
Ste Grainer(Featured Correspondent) 9 years ago
We've noticed several major issues today, and we're looking into it. If you notice specific problems, please send them to [email protected] so we can track them. Thank you!
How can i ask for feedback from the editor on my slideshow (which is in the lobby). I am seriously unable to find ask a friend option in slideshow,which is generally available in post editing.
I've just run into a very annoying bug. When trying to write a new post (or edit a draft), The different tabs (Basic Points, Bonus Points, Feedback, Post Stats) are all malfunctioning and the contents of all different tabs are on the screen if one simply scrolls down.
My text doesn't appear like it usually would with <p> and </p> appearing at the start and ending of paragraphs, I cannot save any changes to my draft, I cannot change the type of post (review, culture etc), and I cannot delete any tags as trying will send me to the front page.
Hi Bradley! We're actually tracking this elusive but incredibly annoying bug right now. Our support team will be reaching out to you for more details so we can get it fixed ASAP.
Clear your browser cache in both browsers. Shift-Refresh might do it, or you might need to do it through menu options. A full refresh should fix this issue though.
Hmm, I'll be on the lookout for anything suspicious! I think I did find one a few minutes ago, when I was making my new article. I had saved my changes on the article because I was making good progress, and once the page refreshed part of it was gone. It was odd, but I typed back the part I lost and saved the changes that I made. Thankfully it didn't disappear that time, but I thought that it was odd that something like that had happened. It's never happened to me before.
It looks like the major issues we were having this morning that affected posting and commenting have been resolved. If you notice any other problems, please respond either in this post or by emailing [email protected] directly.
I had one! I was trying to publish a post last night and it wouldn't post or save the draft. It kept saving it as a separate post. I've ended up with 4 drafts of the same post before I realised. If someone could delete those from my account that would be good (I published one but there are 3 still in draft mode).
Thanks for letting me know about this. I've deleted the drafts for you.
Can you give me a little more detail about how you encountered the problem? What were you doing to publish the post? (Clicking buttons at the top or bottom of the post screen? Were you clicking publish or save?) What happened after you clicked? (Were you shown a blank page? Did nothing appear to happen? Did the published page show up?) Around what time/date was this problem occurring?
Knowing these details will help me to track down and hopefully duplicate the problem so we can fix it (unless it was resolved by the fixes yesterday).
Thanks! They were getting annoying having them sit there.
I was writing a post in the normal way. Then when I clicked the save as draft button (I tried both the one on the side and on the bottom) it would just load an empty screen the url was something like gameskinny.com/post but the entire screen was blank even when fully loaded. The only way to return to my content was to press back in my browser.
All my writing was still there except for tags I had added, they didn't seem to be saving properly so I just continued along (while saving a copy in a word document just in case).
Eventually I finished the article and realised that the publish button had the same issue. It was at this stage I checked my dashboard to notice that 4 separate copies of the post had now appeared as drafts (each was at a different stage of the post).
This was happening for a period of 2-3hrs roughly 24hrs ago from the time of this reply. I tried again about 8hrs later and it worked fine.