After the relative success of Final Fantasy IX, I'd have to imagine the franchise's second major attempt at an MMO was more than a little disappointing for the execs at SquareEnix.
A (very) short lived MMORPG world, FF XIV was only live for a little over two years before the servers were shuttered and the game world came to a close.
This entry in the long-running series was so bad that subscription fees were nixed and then the game had to be entirely shut down and relaunched later under a different name after undergoing some serious fixes.
FF XIV: A Realm Reborn has certainly redeemed the game, however, and is still going strong today. If only something similar could happen with Aliens: Colonial Marines!