Xbox One: The Green Screen of Death

The Xbox One is experiencing another error, called the "Green Screen of Death".

Recent reports from Australia, and New Zealand state that their brand-new Xbox One consoles are giving them what they call the "Green Screen of Death" (New Zealand and Australia were the first to receive the consoles). Now that the Xbox One launch has went worldwide, problems from the US are starting to surface.

On the Xbox forums, people are ranting about the alleged "Green Screen of Death," and Microsoft isn't doing anything about it. No Microsoft forum Moderators are replying to the angry posts, and some are even censoring some of them.

So What Exactly is This "Green Screen of Death?"

This is the Green Screen of Death.

The user will normally boot up the console, but the console won't go past the initial green logo screen. The problem has  randomly emerged out of nowhere, and is appearing on more and more consoles around the world.

So, along with the disc drive failure problem, the only "fix" for now is to call wherever you bought the console and get a replacement. If this happens to you, try to reboot the console. If that doesn't work, call Microsoft or the retailer that you purchased the console from.

The Xbox One might have some errors and problems now, but don't let that stop you from purchasing this great next-gen console. 

Published Nov. 22nd 2013
  • GabrielKross
    Featured Columnist
    It seems there are multiple causes to the GSoD, I just put out an article on the issue I had, mine DID start normally, but after losing connectivity and getting stuck in an endless DNS fail loop we had to remove power and restart, resulting in a GSoD
  • Destrolyn.Bechgeddig
    Featured Columnist
    And this (along with Sony's problems) is why I tend not to buy consoles on launch day :(

    Although, should I still decide to get a PS4 in the UK on launch day (29th), hopefully the problems brought up by the US launch day won't appear on this side of the Atlantic.

    It's just a mad irritation that, because of how advance technology is, and because things can always be fixed retrospectively through the power of the internet, launches are now expected to go badly and THEN become a stable title/hardware. :/
  • Courtney Gamache
    Featured Contributor
    Sad to see an issue like this surfacing for the Xbox One. Although expected issues, this one seems to take the cake.
  • Big Chief 1
    Featured Correspondent
    Yes it is. This one seems pretty serious if you ask me.
  • Destrolyn.Bechgeddig
    Featured Columnist
    But hasn't it always been the way with Xbox? Red Ring of Death on the Xbox and Xbox 360 was just as serious, no?
  • Coatedpolecat
    Featured Correspondent
  • Big Chief 1
    Featured Correspondent
    Ruh-roh indeed. This same error is similar to the one with the Xbox 360. If it happened to somebody (it happened to me), it would seem as if it booted normally, but would be stuck on the "Xbox 360" logo. All I did was restart my Xbox 360 and it booted up just fine. Hopefully Microsoft fixes this little chink in the Xbox One's armor soon.
  • Rothalack
    Master O' Bugs
    So this new Xbox One screen can't be fixed by just turning it off and on? That really sucks. I have also learned to accept console releases will never work out perfectly. It's just impossible.
  • Big Chief 1
    Featured Correspondent
    Hopefully people try to reboot it first before they call Microsoft, just in case it's a one-time thing. You're right about the console releases too. There's always some fresh bugs/console problems that arise in the vicinity of the first few months of the console's initial release. I made the two articles about the Xbox One to raise awareness for Xbox One owners in case that this happens to them. Let's hope that they get taken care with sometime relatively soon.

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