Piece of Foam Fixes Nintendo Switch Sync Issue

You no longer need to "foam" about it!

We have already reported on the Nintendo's Joy-Con desync issue. And now, the problem has finally been fixed. As it turns out, the culprit behind breaking the Bluetooth connection between the console and its left Joy-Con controller is a hardware issue.

Apparently, the controller's build-in Bluetooth has a problem with wide array of objects that can interfere with its connection -- including any kind of wireless devices, microwaves, and even fish tanks. The solution to this problem is a small piece of conductive foam that protects controllers' antenna.

Courtesy of Sean Hollister-CNET

Conductive foam is a type of foam that's been specially treated with nickel or copper or both so it can shield electronics from radio-frequency interference. It's often used in portable electronics when there isn't space for other protective methods.

Courtesy of Sean Hollister-CNET

The good news is that the newly shipped controllers are already resistant to the desync issues, and they don't even need to use the foam.

If your controller has a desync issue, you can get in touch with Ninetndo's customer support. You can reach them via phone at these numbers:

  • United States: 1 (800) 255-3700 in the US
  • United Kingdom: +44 (0)345 60 50 247 in the UK
  • Australia: 0800 743 056 

Hopefully Nintendo will be able to suggest a fix for affected controllers, or replace them with the upgraded versions. 

Published Mar. 22nd 2017

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