Sea of Thieves Error Fix Guide: Lavender Beard, Opening Journal, and More!

We've got the fixes for Sea Of Thieves' matchmaking has failed, services unavailable, and stuck on loading screen bugs!

New Sea Of Thieves players are in for some rough waters as the game leaves port for official launch, with a storm of "matchmaking has failed," "launch issues," "services unavailable," and "stuck on loading screen" errors ready and waiting to sink your hopes of a bug-free experience.

At least Rare uses more interesting error codes and bug names than your average game, with Sea Of Thieves glitches like Cinnamon Beard and Fishbeard scrolling across your screen instead of just a string of numbers and letters.

   I definitely don't want avocado in my beard, so the error name checks out

Sea of Thieves Error Codes and Glitches

Having trouble with these Sea Of Thieves matchmaking errors? We've got a full rundown of how to resolve all known issues so far, along with a list of which ones will have to wait for a patch to be resolved.

Fishbeard

This particular Sea Of Thieves bug seems to be a server problem that is happening often as large numbers of players log in just after launch. Turns out they weren't prepared for so many people all at once! A patch is currently being worked on to resolve the issue, but for now your only real options to resolve the Fishbeard error code are to play solo or log out and wait awhile before trying to connect again.

Checking Pirate Roster: (Trimmedbeard, Kiwibeard, Fluffybeard)

Similar to Fishbeard, this glitch occurs when you try to join a game, and it simply means the servers are full and there's no room for another player to join in. This should be resolved in the coming days, but in the meantime, you may also see an associated error message like Kiwibeard, Trimmedbeard, or FluffyBeard. They all mean the same thing.  

Greybeard

This error code appears to involve getting stuck while trying to wait for matchmaking, and unfortunately there isn't a clear resolution at the moment. According to the developers, a fix is in the works. A few players have reported that a full system shutdown occasionally resolves the problem, but this seems to be luck and not anything that works consistently.

Lavender Beard

This one is caused by your antivirus or firewall settings interfering with the game. You can typically solve this issue by typing "firewall" into the Windows search, selecting "Allow an app through Windows Firewall," and then choosing the Sea Of Thieves program.

Cinnamon Beard / Bronze Beard

These two errors typically include a "matchmaking has failed" message, and this is usually a problem with your Xbox being unable to connect to the server. Thankfully, there's an easy fix here. You just have to fully close the program and then restart it.

Simply exiting out doesn't cut it, though, as the Xbox One keeps games running in the background. Highlight the Sea Of Thieves pin on the dashboard and hit the Menu button, then select Quit to fully close it down. From there just re-open the program, and you should be good to go.

Opening Journal Error

This insidious problem involves getting stuck on the loading screen or welcome title screen. Here's the thing -- it's not eternally stuck, just temporarily. If you wait six to seven minutes, whatever is causing the loop gets resolved, and it will eventually load, but if waiting isn't your strong suit, there is an official resolution to this problem on the PC edition.

To fix the opening journal/stuck on loading screen bug, tap the "Windows" and "I" keys simultaneously to pull up the Settings menu. Click the "Time And Language" option, and then navigate to the "Region & language" tab. Change the default language to English (United States) and the location to United States, then restart your computer.

It isn't clear why this particular time and language issue is causing the problem, but at least there's an easy fix!

 Changing Language And Region Options

Have you come across any other Sea Of Thieves launch issues or gotten hit with "matchmaking has failed" or "services unavailable" error messages? Let us know what loading screen issues you are experiencing, and we'll find a fix for you!

Published Mar. 20th 2018

Cached - article_comments_article_57986
Related
More Sea of Thieves Content
Popular in the Community