Microsoft Unhappy With "Inaccurate" Reports On Used Games

Microsoft has expressed frustration at how inconsistent reports on the used game capabilities for Xbox One are, giving them something in common with all the rest of us.

It has been a frustrating week for those of us looking for concrete answers regarding the rumors circulating about Xbox One since before Microsoft revealed it.  Between the reveal itself not touching on any of them and the conflicting responses various individuals from Microsoft giving mixed messages and contradictory possibilities there has been a dearth of non-information, especially on the subject of used games.

Microsoft has made an official statement, now, expressing frustration at how "inaccurate and incomplete" the reports game journalists have been making regarding the topic are.

The ability to trade in and resell games is important to gamers and to Xbox. Xbox One is designed to support the trade in and resale of games. Reports about our policies for trade in and resale are inaccurate and incomplete. We will disclose more information in the near future.

Ignoring the fact this doesn't actually clear anything up, I'm gonna have to agree with Destructoid's response to this formal statement.  "Reports are inaccurate and incomplete? Whose fault is that, Microsoft?"

As a company, Microsoft has had months to prepare for this reveal, during which time all sorts of rumors arose.  There is literally no possible way they could not have expected those questions, those rumors to come up once they started making formal reveals, formal statements, and started releasing formal information on the upcoming console's capabilities.

Kinda how we feel too, Don.

To turn around and claim to be angry at us, the journalists who are trying to make sense of all these mixed messages...  If I was not already upset with the entire mindset Microsoft has adopted regarding the Xbox One's capabilities, focus, and potential, it would be enough to make me seriously question the responsibility of the company's console division.

If you are not prepared to give answers to certain questions then it is not our responsibility to make sure your employees know not to say what they think they know.  If we had been told nothing at all about used games or internet requirements it would have left us wondering and likely worried, but at least it would have been consistent.  It is our job, our duty, to relay what information we are given.  Do not blame us for doing so because the message we were given is "inaccurate and incomplete".

Published May. 25th 2013
  • JohnCollines
    Here is the first picture of the new playstation 4
  • Neildee250
    Does any one else think there is even the slightest possibility that Microsoft might have a 'real' console design to show at E3 and this is just a rouse?
  • Wokendreamer
    Featured Columnist
    I don't really expect Microsoft to care about a petition, but signed anyway.

    Sometimes the message is more important than the result.
  • Brian_2906
    What babies. The whole we'll give more details later is their problem. Why not give all of the details now? Their conference sure was a disaster.
  • Saotome Ranma
    If they're unhappy with the "inaccurate" reports then they need to get off their butts and set the record straight. The longer the things stay the way they are the more it will hurt them in the long run.
  • extermin8or
    This is without even touching on the bullshit they are claiming about the bandwidth of memory within the device- somehow they have the figure of "200GB/s" It can only be assumed they've added together the sum of the RAM of the different memory type's bandwidth's-that not how a piece of tech works, more like lowest common denominator within the hardware bottleknecks it. Then there's the 3 times xbox ones power cloud gaming thing which isn't true beacause it's just not possible on todays internet/the hardware of the xbox one. I think it's Empire that have a nice article on it fully explaining why it's lies, What I'm noticing is things that have been avoided for awhile sony now turning back to them :p
  • Nick_6711
    MS are just playing mind games with people at this point, They didn't expect this to blow up in their face like it has, keep up the pressure , it's us gamers against them and their anti consumer policies. The only people misleading the public are MS themselves, not the press who just want a clear answer, the truth, something MS seem incapable of.
  • Adam_7702
    They complain about innaccurate information on their console.

    Then they proceed to NOT clear up the innaccurate information on their console.
  • Wokendreamer
    Featured Columnist
    The irony is quite literally palpable.

    We don't like the inaccuracy, but rather than clear it up, we'll just say we're PLANNING to clear it up. Eventually.

    I have a hard time believing Microsoft does not have a definite plan in place right now for exactly how they intend to handle used games. I cannot think of a single reason why they would continue to delay that information if they are genuinely upset with the conflicting information they've given us being reported.
  • McLain Anderson
    Exactly, man up Microsoft! Just tell us...
  • SONY_6391

  • Kamille Bidan_6784
    all the info came directly from Phil Harrison and Major Nelson... Nobody's making this stuff up. It's more like they don't have the ability to do good damage control. =/
  • Wokendreamer
    Featured Columnist
    And they are not even accepting responsibility for that conflicting information. Microsoft needs to get itself together fast if they want to actually start digging themselves out of the PR hole they are rapidly deepening.
  • Jamie K
    Featured Contributor
    Well said! Microsoft doesn't seem too bright these days...
  • Wokendreamer
    Featured Columnist
    Honestly, I wouldn't even say they are being stupid. It sounds more like a very serious corporate mindset coloring all of their public statements. It is not necessarily any better. I am hesitant to call a company like Microsoft stupid, they just need to be clearer what they do and do not want their employees to say.

    Though I, at least, will not be buying their latest console regardless.

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