CD Projekt RED Promises More Cyberpunk 2077 Patches in the Coming Months

CDPR issued an official apology promising more Cyberpunk 2077 patches and encouraging players to seek refunds.

CD Projekt RED executives issued a statement apologizing for the state of Cyberpunk 2077 on last-gen consoles and promised two major Cyberpunk patches by February to improve performance on PlayStation 4 and Xbox One.

The statement, signed by studio Co-Founders Marcin Iwinski and Adam Kicinski, alongside Studio Head Adam Badowski, among others, also encourages those unhappy with the state of the game to seek a refund for digital and physical purchases. 

The statement begins:

First of all, we would like to start by apologizing to you for not showing the game on base last-gen consoles before it premiered and, in consequence, not allowing you to make an informed decision about your purchase. We should have paid more attention to making it play better on PS4 and Xbox.

A hotfix addressing multiple issues, including the Cyberpunk 2077 braindance sequences triggering epileptic seizures, released last week, and the statement said another should release before December 21.

CDPR will push a more substantial patch in January and a second in February to "fix the most prominent problems gamers are facing on their last-gen consoles," with more information to follow.

These problems range from model assets taking up to 20 seconds to load and cars materializing from nowhere or disappearing, to the more humorous, such as unintentional drive-by flashing.

CDPR encourages those who purchased Cyberpunk 2077 and don't want to wait for these patches to request refunds for their digital copies from PlayStation Network and Xbox. However, it appears that while some fans have been able to receive refunds from Microsoft, Sony, and Valve, others have not. 

Players unable to receive a refund on their physical purchase have been advised to contact helpmerefund@cdprojektred.com between now and December 21. The studio has said it will attempt to help in the refund process, but it is unknown what measures they will take as of this writing. 

Contributor

Josh Broadwell started gaming in the early '90s. But it wasn't until 2017 he started writing about them, after finishing two history degrees and deciding a career in academia just wasn't the best way forward. You'll usually find him playing RPGs, strategy games, or platformers, but he's up for almost anything that seems interesting.

Published Dec. 15th 2020

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