Two Fortnite teammates firing weapons
Image via Epic Games

How to Fix Matchmaking Error #2 in Fortnite

Matchmaking Error #2 is preventing players from playing Fortnite Creative and Battle Royale. Here's how you can try to fix it.

If Creative mode isn’t working or you’re getting knocked out of Battle Royale, Matchmaking Error #2 could pop up. The error message only states it can’t connect to the content beacon service. That’s pretty vague, so here I’ll cover how to fix the Matchmaking Error #2 in Fortnite for PC and consoles.

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What is Matchmaking Error #2 in Fortnite?

three Fortnite characters standing together
Image via Epic Games

The Matchmaking Error #2 message reads, “We had trouble connecting to content beacon service,” which sounds like a network or server issue to me. Whenever new content or events drop, server stability can go out the window, causing long queues and errors like this. At the time of writing, @FortniteStatus hasn’t commented on the problem just yet. You can always take a look at the Fortnite trello to see what issues are being investigated, as well. While waiting for updates, you can try to resolve Matchmaking Error #2 to get Fortnite Creative and Battle Royale working again.

How to Fix Matchmaking Error #2 in Fortnite

Restart and Update Fortnite

It’s always best to start with the easiest solutions. Whether you’re playing on PC, PS5, Xbox Series X|S, or the Nintendo Switch, I recommend restarting Fortnite when you encounter Matchmaking Error #2. While you’re at it, make sure the game is fully updated to the latest version.

Restart Your PC or Console

If simply restarting the game doesn’t work, try restarting your entire device. This is good to try whether you’re experiencing matchmaking errors or bugs. Restarting is also good to do if you’ve just updated your drivers ahead of the new season.

Verify Your Files on the Epic Games Launcher for PC

If you’re playing Fortnite on PC, you have an extra troubleshooting method. If something went wrong during installation or updating your game, you’ll want to verify your files by going to Fortnite in your games library, right-click the three dots on the right side, select Manage, and click the Verify button. From there, wait for the program to verify your files. They’ll be changed or repaired, if needed.

Run an Internet Speed Test and Reset Your Router

As I mentioned, Matchmaking Error #2 sounds like a connection issue, given its pop-up message. I recommend running a speed test, just to make sure your internet is properly connected. If it seems slower than usual, try reseting your router before launching Fortnite again.

Submit a Support Ticket

It never hurts to submit a support ticket, bringing the issue to the Fortnite team directly. To do so, head over to the Epic Games Support site. Once there, you can log in to your Epic Games acocunt and submit a request.

Those are all possible ways you can fix the Matchmaking Error #2 in Fortnite. Hopefully, these work, but if they don’t, you might have to wait out the error. If you’re wondering whether Fortnite servers are down, check out our guide on how to check server status. We have more tips over at our guides hub, including how to fix Matchmaking Error #1.

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Alyssa Payne
Alyssa is a Seattle-based freelance writer and editor. She’s always playing too many games at once and never gets through her backlog. Dragon Age: Origins, Final Fantasy IX, and World of Warcraft are just a few of the games she loves.