Image via Ubisoft

Rainbow Six Siege Error Code 2-0x0000d013 Fix Guide

Here's how to fix error code 2-0x0000d013 in Rainbow Six Siege.

Not being able to matchmake completely breaks Siege, and there are some persistent issues that have plagued players for years. Here’s how to fix error code 2-0x0000d013 in Rainbow Six: Siege, one of the most dreaded and perplexing ones out there.

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How to Fix Error Code 2-0x0000d013 in Rainbow Six Siege

Error code 2-0x0000d013 often comes with the message: This request did not meet all the matchmaking requirements, and it pops up when you’re trying to queue up for a match. Interestingly, the issue goes as far back as 2018, with Ubisoft still yet to fix it permanently.

Of course, any error or issue that keeps you from getting into online matches means it could be an issue with your internet connection. With that in mind, it’s always worth trying all of the normal troubleshooting tips for connectivity issues, such as:

  • Checking your Internet connection
  • Running an Internet speed test.
  • Resetting your router.
  • Restarting the game.
  • Restarting your computer.
  • Changing from a Wi-Fi setup to a wired setup.
  • Clear your Steam cached files.
  • Verify the integrity of your game files.
Image via Ubisoft

Community Fixes for Error Code 2-0x0000d013

However, after doing some research and diving into the depths of Reddit and the game’s Steam forum, it appears one user has found a fix I never would have thought of. And — according to user comments — it seems to work more often than not. I’ll summarize it below, but I want to make clear that this solution comes from Steam user Ebeltoft, who is much smarter than me:

  • Go to the Rainbow Six Siege game files on your hard drive (this is often in Program Files x86, though it may be elsewhere, depending on where your games are installed).
  • Delete two different files: “uplay_r1_loader.dll & uplay_r1_loader64.dll in the D:\Steam\SteamApps\common\Tom Clancy’s Rainbow Six Siege”.
  • From there, you’ll want to verify the integrity of your game files through Steam.

I also found another community post on Reddit that said running the game in windowed mode helped them get past this error. They could switch back to full-screen mode after getting into a match.

Submit a Support Ticket

The last thing you can try if none of those troubleshooting methods fix the problem is to contact Ubisoft support directly. In fact, it’s probably a good idea to submit a ticket anyway, as submitting more tickets increases the chances that the error will be permanently fixed (if it can be permanently fixed, in all fairness).

And that’s how to fix error code 2-0x0000d013 in Rainbow Six: Siege. Hopefully. As with any connectivity problem, no fix is a guaranteed solution. Restarting my computer has gotten me around the error before, but others haven’t had such luck and been forced to take more drastic measures. For more, check out our guide on how to fix an equally long-named error code.


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Jonathan Moore
Jonathan Moore is the Editor-in-Chief of GameSkinny and has been writing about games since 2010. With over 1,200 published articles, he's written about almost every genre, from city builders and ARPGs to third-person shooters and sports titles. While patiently awaiting anything Dino Crisis, he consumes all things Star Wars. He has a BFA in Creative Writing and an MFA in Creative Writing focused on games writing and narrative design. He's previously been a newspaper copy editor, ad writer, and book editor. In his spare time, he enjoys playing music, watching football, and walking his three dogs. He lives on Earth and believes in aliens, thanks to Fox Mulder.