Konami makes grovelling apology following PES 2016 update

Find out what Konami have to say regarding their recent PES 2016 update failure

Konami has today apologized for the error on their part when implementing an update for PES 2016.

The update was released only last week on October 29th and, unfortunately, it didn't go through as smoothly as hoped. The player rosters were supposed to be updated to reflect the current transfer period, online there were no problems but the offline mode didn't take into account the last few days of the transfer window meaning information was incorrect.

There was also a further Data Pack to be released in November, with the adjustments to this update it is having a domino effect on the next one. Konami has also stated that it will now be delayed so they can ensure everything is correct and as it should be; it was due to include a new stadium as well.

Hi PES Fans,

There has been an issue with the latest Data Pack released October 29th, and we wanted to reach out to our fans to let you know just how we’re dealing with this current situation.

Currently the roster update for offline play which impacts Master League, competitions and edit mode is not complete, missing the final few days of transfers. The online modes, such as ranked matches, myClub and exhibition mode using Live Updates are up to date, as they were from October 2nd – and they remain unaffected.

We’ve received many questions regarding why offline and online are unique, and right now I wanted to explain that the systems being used for online updates are separated from offline due to the process we need to go through, with patch data including lists that needs to be checked internally and externally and may take weeks before the distribution.

The roster issue is a priority for us to correct ASAP, but will take some weeks unfortunately. We had planned a second Data Pack for end of November which was set to include a new stadium for PS4 and Xbox One, the Maracana. However, we will not release this Data Pack without including a fix for the offline roster issue.

Right now we have removed the planned Data Pack from our schedule so we can implement the fix required. We will then go through the process to get it out as soon as possible. We’ll update the fans on our official social channels as soon as we have information on this.

The extra time needed will also be used to add more content into the game that wasn’t planned at this stage, such as new kits and boots, as well as any other content the time allows. We’ll provide a list of extra content once set. We appreciate this doesn’t suddenly make this situation better, but we do want to show desire to make good on the situation for the fans.

We also want to take the opportunity to sincerely apologise to those fans affected by this issue. It’s frustrating for the fans, and for the team making the game. We assure everyone that we have learnt from this situation, and confirm designs to improve situations like these are currently being considered for future products.

Thanks for your continued support, and sorry once again,

PES Team

So not only have they issued this huge apology; they've also revealed they're looking into adding new content with further details to follow.

Are you a PES 2016 fan? Are you happy with Konami's apology? Let me know as always in the comments below!

Published Nov. 3rd 2015
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