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Rockstar Releases GTA Online Update to Address Character Deletion

Rockstar has released a new update for Grand Theft Auto Online that is intended to stop players from losing their characters.

Good news for players of Grand Theft Auto Online this morning, after Rockstar has released an important update that should keep characters from being deleted.  Rockstar has also announced that the update will include various technical "tweaks" and enhancements to the game to solve some of the other problems that players had been experiencing.

The update should now stop players from losing in-game progress including rank, properties or their cash.  However, Rockstar has said that players might still lose their vehicle but only in certain scenarios, so that will be something to keep an eye on. 

"This title update will resolve the cause of players losing their gameplay progress except for some specific instances where players purchase a vehicle and the save does not occur due to a cloud save failure," said Rockstar.

"This title update will resolve the cause of players losing their gameplay progress except for some specific instances where players purchase a vehicle and the save does not occur due to a cloud save failure," said Rockstar.

"A fix for that particular issue is being worked on and we will provide an update as soon as we know when this will be resolved," said Rockstar.

Even with the new update, Rockstar has advised players to only exit Grand Theft Auto Online through the Pause menu to trigger the game to save.  Also, do not select "Retry" or create a temporary character when confronted by the "Rockstar Cloud Servers Are Down" message. 

Rockstar has also said that they are still looking into why players' characters were deleted and what can be done to resolve it.  No official word yet on whether lost characters can be restored or if some form of compensation will be coming instead.

The full list of fixes is fairly extensive but here are some of the issues that were resolved:

  • Fixes multiple issues causing character deletion or other loss of progress
  • Fixes issues causing infinite loading, infinite sky cams, and missing interface options between jobs
  • Fixes an issue causing the "Replay" button to be locked out on certain jobs
  • Fixes an issue where the Player would become stuck in the mod garage when respraying a Sanchez motor bike
  • Fixes an issue where the Player became stuck in Los Santos Customs during Online tutorial flow
  • Fixes an issue causing the loss of guns and ammo
  • Fixes issues of GTA races ending early because of players spawning too far ahead
  • Fixes issues in Last Team Standing where sessions would not progress past the Lobby
  • Fixes issues with network issues when joining Last Team Standing using Quick Job
  • Added clarifications around when a player is using a temporary character in GTA Online during Rockstar Cloud Server outages
  • Adjusted the monetary penalty for being killed in a One-on-One Match.

So, you should be able to jump into Grand Theft Auto Online without worrying about having your in-game progress deleted.  It is still very important to leave GTA Online through the Pause menu so that the game automatically saves.  Hopefully, Rockstar will be able to restore the characters that were lost during the server outages but that remains to be seen.

Published Oct. 11th 2013

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