Nintendo Issues a Response to the Joy-Con Lawsuit Problem — Sort of

Nintendo reaffirms its commitment to providing fun experiences and good service to its users amid a lawsuit targeting Joy-Con drift.

Yesterday, we reported on a recent lawsuit filed against Nintendo over the long-running Joy-Con drift issue, and Nintendo has issued a response to that lawsuit — in a sense.

Rather than actually mentioning the lawsuit directly, Nintendo's statement focuses on the drift problem:

At Nintendo, we take great pride in creating quality products and we are continuously making improvements to them. We are aware of recent reports that some Joy-Con controllers are not responding correctly.

We want our consumers to have fun with Nintendo Switch, and if anything falls short of this goal we always encourage them to visit http://support.nintendo.com so we can help.

Nintendo's support page was updated and now features links to pages addressing various Joy-Con problems, including drift and connection trouble. As always, should the troubleshooting tips provided fail to fix the problem, Nintendo asks that consumers send their Joy-Con — not the console — in for repair.

Whether those repairs will permanently resolve the issue isn't certain, though. In fact, that potential for drift to return soon after repair is part of the inspiration behind the current lawsuit.  

How this issue will be resolved should it still be present with the Nintendo Switch Lite and its permanently attached Joy-Con is another matter entirely.

Contributor

Josh Broadwell's gaming career began early--1993, to be exact--when he was introduced to the Super Nintendo and Super Mario World. Despite all the magnificent games the SNES and, later, the original PlayStation had to offer, it wasn't until the GameBoy Advance era that he finally discovered RPGs, which quickly became a favorite genre. He holds a BA in history, an MA in history, and is currently pursuing an MA in strategic communication.

Platforms Nintendo Switch
Published Jul. 23rd 2019

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