Pokemon Brilliant Diamond and Shining Pearl Error 2124-5210 Explained & Possible Fix

If you're getting the disconnect error 2124-5210 in Pokemon Brilliant Diamond and Shining Pearl, then follow our guide for a possible fix.

Error 2124-5210 has been disconnecting Pokemon Brilliant Diamond and Shining Pearl players and subsequently preventing them from logging into the Nintendo servers. This guide will explain why this error occurs and provide a possible fix.

This issue usually occurs on the Nintendo's side, so most of the time players have nothing to do with this problem. While most of these connectivity issues get sorted out rather quickly, error 2124-5210 may persist for many hours.

Error 2124-5210 Explained in Pokemon BDSP

Nintendo relies on Amazon servers when providing online services to their playerbase. But once Amazon servers go down in an unexpected manner, Nintendo players can't play online games anymore, including Pokemon BDSP.

Here's what the official statement from Nintendo says:

"Note: This error indicates that there is likely a temporary service outage related to Nintendo Accounts."

These outages don't happen too often, but when they do, they completely disrupt all Nintendo live services.

Error 2124-5210 Fix in Pokemon BDSP

There is no fix for this error per se, but there is at least a few things you can check to be sure that it's not your fault, but the Nintendo's.

Check Nintendo Servers Status

The first thing you should do once you experience disconnect error 2124-5210 is to check the Nintendo servers status through the following webpages:

If one of these services shows any kinds of outages, then you can do only one thing, and that is wait before they go back up online.

If there are any scheduled maintenance network tests, then those will be posted beforehand on the official Amazon Web Services Twitter account. Check it out time from time to know if there are any outages planned in the future.

Check Your Internet Connection

In case all the above mentioned services are live and functioning, and you're still getting the disconnect error 2124-5210, then it could be an issue with your own internet connection.

Follow these steps to find the source of the connectivity problem in your Nintendo Switch console:

  1. Go to the HOME menu
  2. Tap on the "System Settings" icon
  3. Select "Internet" feature
  4. Tap on the "Test Connection" option
  5. Wait for the test to finish

In the end, you will see a message with a list of possible malfunctions, and here are the ones that you need to look for the most:

  • SSID. Select a correct connection in the WiFi connection list.
  • Internet Connection. Restart your WiFi router or switch to Ethernet cable via Switch Dock.
  • Global IP Address. Set up a correct IP address for your connection.

If one of these shows any problems, then follow the prompts to fix these issues, and you should be fine.

Related guides

Hopefully, these tips and tricks helped you deal with the error 2124-5210 in Pokemon BDSP. Check out our other Brilliant Diamond and Shining Pearl guides for more tips and tricks.


Sergey has been a freelancer in the video games industry for more than five years, writing for various publications around the world. His favorite games are MtG, Dark Souls, Diablo, and Divinity: Original Sin.

Published Dec. 10th 2021

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