Phasmophobia Game Does Not Exist Error Fix: Server Version Mismatch

The Phasmophobia "game does not exist" error is caused by server issues. If you haven't been able to get around it, we have a fix or two that might work.

The burgeoning success of indie game developer Kinetic Games' breakout title Phasmophobia has not come without its problems. Following the game's ever-rising popularity, some players have begun to experience major server issues. Now, however, a solution to the Phasmophobia "game does not exist" server version mismatch error has been discovered.

While attempting to play with others in private lobbies, players have been unable to launch co-op multiplayer games with friends because of the "game does not exist," or "server version mismatch," error. 

As the game is still only in Early Access, bugs and glitches come with the territory. That being said, the increasing prevalence of this particular error has caused many to search for answers.

Though Kinetic Games is aware of the error, there are a few things you can do to fix the issue until there's a permanent fix.  

1. Identify your server region

First, you will need to ensure that you and your friends are all on the same server.

Every player's server is chosen based on their region. Consequently, you will likely end up on the "EU" server if you live in Europe or "US" server if you live within the United States. That being said, you can switch your server if need be.

This is important because you will receive the "game does not exist," or "server version mismatch," error if your entire co-op team is not on the same server.

To change your server, simply visit the server region tab in the top right of the "Server Lobby" screen as shown above. From there, you can adjust your server region as necessary.

If you and your friends still receive an error message after adjusting your server regions, then it is time to move on to the next step.

2. Check if you are using the beta version of Phasmophobia

Now that you have ensured your server region is correct, the next step is to double-check if you are still opted in for the game's beta.

If only some of your team is out of the beta server, then you will also receive the "game does not exist" server version mismatch error.

As seen above, the steps are: 

  • Open up your Steam page
  • Right-click on Phasmophobia 
  • Select "Properties"
  • Go to the "Betas" tab
  • The "Beta Build" will either be selected or deselected
  • Deselect the beta build listed within if it is currently active

You'll be able to quickly determine if you are opted into the game's beta version. The beta version of the game can be quite buggy, so it is suggested that your entire team choose to deselect the beta build at this point.

3. Update your game

If you are still having issues playing with your friends, there is one final fix. This time around, you will need to update Phasmophobia.

Without the most-recently updated version of the game, you will not be able to play in private servers. As a result, you may have to manually jumpstart the updating process from time to time.

The steps here are similar to checking it you're in the beta branch, with one important difference:

  • Open up your Steam page
  • Right-click on the Phasmophobia game
  • Select "Properties"
  • Go to the "Local Files" tab

From here, select "Verify Integrity of Game Files." This will re-download any missing or corrupted game files that may be causing the error issue.

After following all of these steps, you should now be able to get around the "game does not exist" error and play Phasmophobia on private servers with your friends. That being said, as an Early Access release, Phasmophobia is still susceptible to new bugs and glitches. So check back in to make sure you are up to date on the latest glitch fixes for Phasmophobia.

Contributor

Hunter Boyce has been writing professionally for a solid half-decade. During that time, he has written about everything from mixed martial arts to TV/film. Whenever he's not watching UFC PPVs or playing games in his free time, he's usually fantasizing about finding a Dungeons and Dragons group that won't flake on him. His favorite games are The Last of Us, Fallout 3, BioShock and Red Dead Redemption.

Published Oct. 28th 2020

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