How to Fix WoW Legion App Not Connecting After Patch 7.2

Is your WoW Legion Companion app not working since patch 7.2? Follow these simple steps to get it going again.

More often than not, whenever there is an update or patch to a game, something always gets messed around a bit. Even the folks at Blizzard sometimes have problems after patching their game.

This happened recently when World of Warcraft: Legion got patch 7.2. Soon after the patch was downloaded, players started flooding to the forums to say that the WoW: Legion companion app on their mobile devices wouldn't connect.

So, in case this happened you, here is a simple and brief guide to get you going again. Luckily, the solution to this issue is pretty simple. So in just a few minutes your companion app should be up and running. 

How to Fix Connection Issues With the WoW Legion App (Patch 7.2)

All it takes to solve the problem is removing and reinstalling the app:

  • Delete the app from your phone
  • Reinstall the app from your app store
  • Reset the password to your account and log back in

Yep! It is as simple as that! 

Before you get back into the app, though, you will need to make sure that you have the app set to the right region. When reinstalled, the app will automatically reset to US region. So if you are in Europe, for example, and you don't change the region, the character selection list will show up blank.

The Broken Isles are in the palm of your hand

The Companion app was introduced in September 2016 and allows players to take care of certain in-game activities when they are away from their screens. The main purpose of the app is to:

  • Explore World Quests and World Events such as invasions and Broken Isle camp upgrades on the World Map
  • Manage followers, activating and deactivating them to make sure they are all leveled
  • Train exhausted recruits and find artifact research notes,
  • Start and complete class hall missions and change your combat ally
  • Research Order Hall upgrades.

Checking in on missions

Hope this guide was of help to you! It's a straightforward fix -- but if you don't know, then you don't know! In the meantime, take care out there in the Broken Isles. The Legion is coming in force and we all need to be prepared. If you want some extra help getting ready, check out the rest of our World of Warcraft guides as well. 


It all started with an Atari ST and here I am, all these years later, still loving video games! Indie games are where my heart is and where it'll stay. The world of indie video games is ever evolving and such an interesting arena to be a part of!

Published Jun. 26th 2017

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