The EA “login did not go as planned” error can be a frustrating one to encounter when trying to boot up and play your favorite game. It can appear at any time and affect any EA title, whether that be The Sims 4, Battlefield, Apex Legends, or FIFA. If you’ve run into this issue, you may be wondering what causes it and if there’s a way to fix it. Here’s what you need to know.
What is the EA “Login Did Not Go As Planned” Error?
The official message for this issue can pop up when trying to access the EA app or log into a game. It can appear when trying to play both multiplayer and single-player games.
Sometimes, this login error isn’t a problem you can fix on your end. Instead, it’s typically a server-side problem brought about by too many players trying to log in at the same time. The TL;DR is that it boils down to server instability, just like Steam’s E20 error.
This can happen during peak playing hours or during a big in-game event. Further, it can happen during the launch of a new game, like Star Wars Jedi: Survivor.
Related: How to Fix EA App Network Failed Error
Is there a Fix for the “Login Did Not Go As Planned” Error?
So is there a fix for the “login did not go as planned” error? Yes and no. If EA’s servers are down, then there’s not much you can do aside from simply waiting it out. Be sure to check EA’s server status using these methods.
However, it’s always possible that your setup or internet connection is the culprit. Here are some basic troubleshooting methods that I always try when running into these things:
- Restart the EA app or game you’re playing.
- Check your internet connection/reset your router.
- Restart your PC or console.
- Check your antivirus and firewall settings.
- Disable any third-party apps that may be interfering or stealing bandwidth.
If all else fails, you can also try these methods suggested by an official EA Community Manager:
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- EA App’s Cache (Top Left Menu > Help > App Recovery)
- Run the System File Checker tool then Check for Windows and GPU updates
- Guide for Troubleshooting Graphics issues
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
The last, last resort is submitting a ticket to EA support or heading over to EA Answers and posting the issue in the official tech support forums.
Again, knowing how to fix the EA “login did not go as planned” error is only half the battle. That’s because not all potential fixes will work in every situation, as is the case with most of these types of issues. Hopefully, however, something in this guide either did help or pointed you in the right direction!
